Buying Guide

CPAP or BiPAP?

BiPAP is more beneficial when there is hypoventilation in addition to sleep apnea, and some find them more comfortable. However, BiPAP machines are more expensive than CPAP machines. In almost all cases you just need a CPAP. If we recommend a BiPAP, we will let you know when evaluating your sleep questionnaire.

We supply the Luna G3 Auto CPAP and the Luna G3 Auto BiPAP.

If you have any questions, feel free to contact us at drjak@soundsleepclinic.com.

Types of Masks

See our blog post for a more complete guide to choosing the right mask.

  • Full Face

    Full face masks let you breathe with your mouth open while you sleep.

    Siesta Full Face Mask 

  • Nasal Pillow

    Nasal pillow masks provide a seal around each nostril with minimum contact to the face.

    Rio II Nasal Pillow Mask 

  • Nasal Cushion

    Nasal cushion masks eliminate contact with the bridge of your nose.

  • Nasal Wisp

    Nasal Wisp masks are ideal if you breathe through your nose while you sleep.

    Siesta Nasal Mask 

Maintenance

Maintaining CPAP equipment is crucial to ensure lasting functionality and comfort of treatment. Please see our blog post for more details.

FAQs

  • Why do I need a prescription?

    PAPs and masks are categorized as class II devices by the FDA and thus require a prescription for distribution.

  • Do I need to fill out the questionnaire for every order?

    You only need one approved prescription from a questionnaire to order machines. The prescription will apply to all future CPAP, BiPAP, and mask purchases.

  • What if I did not fill out a questionnaire?

    If you ordered a PAP and have not yet filled out your questionnaire, we will send a reminder email to do so. If we do not receive and approve a filled out questionnaire, we will take no payment.

  • What if my prescription is not approved?

    If the questionnaire deems you ineligible for a prescription and you have already ordered, we will cancel the order at no cost to you. If you think you made a mistake on the questionnaire, you may submit a new one.

  • What if I already have a prescription from somewhere else?

    Email us your prescription form! We will review it and send you an approval message and then you can begin buying PAPs.

  • Can I pay for equipment with health insurance?

    While we used to pilot a program that allowed our customers to purchase equipment with insurance, we have discontinued the offering.

  • Do you accept FSA/HSA cards?

    CPAPs and related supplies are eligible health care expenses so you may use them to purchase or reimburse orders on this site. If you need a prescription, we will send you one on request after purchase.

    In case the order form does not accept your FSA or HSA card for any reason, you may instead save your receipt and submit it to your provider for reimbursement. If you choose this method, please make sure your FSA/HSA spending amount covers this purchase.

  • How do I use the warranty?

    Most of our PAP devices come with warranty. For Luna devices, please email us at drjak@soundsleepclinic.com with the reason for device replacement and we will work with the manufacturer to process it. For Transcend devices, please create a repair request with the manufacturer.